Sunday, February 7, 2010

This website has been reported as unsafe

Today, I was with a client which was reported to have issues with opening websites. Any websites she was trying to open gives her a page where it says "This website has been reported as unsafe".

This website has been reported as unsafe
This website has been reported as unsafe is a browser hijacker that will be presented to users infected with a fraudulent security application. This program is promoted through the use of malware that will install it on your computer without your permission. In order to protect itself, this program will automatically attempt to terminate security programs that may help to remove it. When installed, Personal Security will be configured to start automatically when Windows starts. Once started, it will scan your computer and display a variety of infections, but will state that it will not remove them unless you first purchase the program. In reality, the infections it finds are either fake or legitimate programs that if deleted could cause problems with the proper operation of Windows. Therefore, please do not act upon any of the files it states are infections.

personal security malware
The web page read:
This website has been reported as unsafe
We strongly recommend to discontinue the use of this website.
Activate my Web Protection software.
This website has been reported to Microsoft for containing threats that might steal personal of financial information from your computer.
How to Remove This website has been reported as unsafe:

Initially, when I encounter laptops or desktop with virus issues, I use Malwarebytes to permanently delete viruses.

What you should do is download Malwarebytes' Anti-Malware or MBAM which you will find here and install it to your machine. Since you can not use your machine to open websites, you need to use another machine to download this software and save it to your desktop.

Once you are finish installing malwarebytes, it is recommended to run on a Full Scan. When the scan is finished, malwarebytes will give you a message box that says that the scan was completed successfully and will give you the option to show the results.

A screen displaying all the malware that the program found will be shown. You will see that the boxes beside the malwares are already thicked so what you need to do is to click Remove Selected and this will delete all malwares and spywares on your machine. You will be prompted to reboot your machine in order to remove some of them. Now your machine is free from malware and you will no longer see error "This website has been reported as unsafe".

Any questions please feel free to ask by using the comment form below.

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