Troubleshooting Fatal Error 2753 during Installation of HP Printer

The good thing about being an IT in Dubai or in any places is that you will learn many things and solve IT issues which we do not encounter all the time. And having a different specialization,
I am always excited to go out with them specially when it comes to troubleshooting.

This time, we were face with Fatal Error 2753 during installation of HP printer.

Since the client no longer has the installation cd of the HP Laserjet 3033 printer, we downloaded the driver from HP website.

After the driver was downloaded, we have run the installation but but got an error 2753. My colleague suspects that there are files which are either missing or were not properly installed. And after going through some websites looking for answer, we found out that indeed there were .dll files that needs to be removed.

Cause of Fatal Error 2753:

Certain HP services (and associated DLL files) were somehow partially/improperly installed. (Possibly, from a previous failed install?)

The Windows services (files) are:
Pml Driver HPZ12 (C:\Windows\System32\HPZipm12.dll)
Net Driver HPZ12 (C:\Windows\System32\HPZinw12.dll)

The existence of these 2 files in the System32 directory was causing this error in my situation. Somehow, the installation script was not identifying that these files were already installed (or improperly installed) and failing to properly set them to be installed again.

Solution to Fatal Error 2753:

Steps:

1) Check to make sure that the 2 Windows services above are not running (or not installed).
2) Rename/delete the 2 associated service DLL files (this will only be possible once the services are stopped)
3) Run the installation again.

Win32/Agent stealing personal data on the rise; Conficker still No. 1 Threat

Win32/Conficker is the most widespread computer threat in the world with a share of 9,62% of all detected forms of malware. The data si based on ThreatSense.Net®, ESET’s in-the-cloud malware detection system collecting data from users of ESET Smart Security and ESET NOD32 Antivirus.

Among the top three infiltrations, globally were INF/Autorun with 7,24% of all infiltrations and Win32/PSW.OnLineGames with 6,20%. Both mentioned classifications of malware encompass mostlyTrojans exploiting the Windows OS autorun function (autorun.inf) or malware designed for stealing sensitive information form PC online games.

The fourth most widespread threat worldwide is Win32/Agent with a share of 3,57%, and still growing month by month, approaching the levels it has reached during the summer of 2009. ESET classifies this threat as a generic form of malware in the cattegory of PC data stealer. Win32/Agent covers a broad range of infiltrations utilizing a multitude of vectors. In Europe, it has even placed among top three infiltrations with a share of 4%. ESET advises computer users to ensure that they stay protected using an effective antivirus software, administer operating system patches as they are issued as well as other security updates of potentially vulnerable programs. INF/Conficker is the next most prevalent form of malware, placing fifth in ESET’s ranking. INF/Conficker utilizes the same means of propagation as INF/Autorun ̶ via autorun.inf. function. Throughout the month of February, this threat has accounted for 1,71% of the total of global infiltrations.
 
EUROPE, MIDDLE EAST and AFRICA (EMEA)

Similarly as is the case with teh rest of the world, Win32/Conficker represents the most frequently encountered type of malware in the EMEA region. It afflicts all corners of the EMEA region ̶ Russia (15,31%) Ukraine (23,06%), Hungary (6,50%), the Czech Republic (4,34%), Slovenia (4%), Germany (6,84%), Great Britain (8,17%), Finland (7,60%), Egypt (11,65%) and South Africa (11,91%).

Trojans INF/Autorun have been the dominant form of malware with high occurance in Israel (6,11%), Lithuania (4,66%), Spain (9,55%), Portugal (5,3%), but also in France (7,85%) and Norway (4,37%).

Win32/PSW.OnLineGames is among the most frequently detected malware on users' computers in Slovakia (8,90%), Poland (15,39%) and Turkey (10,66%) .

Win32/Agent is the number one threat in Austria (4,54%); also registering high rate of occurrence in other countries, such as Hungary (3,70%), Poland (2,84%) , Sweden (2,39%), and Denmark (4,16%).